I'm the owner of Relationally Driven, a consulting, training, coaching business which exists to help businesses and individuals improve the soft-skills necessary to grow their spheres of influence, increase their bottom lines, and realize their dreams.
With a wide-ranging background (supervision and training, customer service, sales, debt-collections, non-profit, stand-up comedy, pastoral care, and community volunteerism) I've developed the means to evaluate, train, and coach others into success.
Small Business Consultation Service
I can help you reduce the costs and hassles associated with employee turnover by providing you with the transferable knowledge and skills needed to lead and retain a team of individuals who are fully engaged and committed to your mission.
Also, through an in-person sampling of several customer engagement opportunities as well your written service protocols, I can provide you with a list of actions you can take to help improve customer relations as well identify existing strengths on which to capitalize.
Employee Engagement Training Sessions
Through on-site training and/or after hours group training, I can equip your teams with the perspectives and skills necessary for successful interactions with customers, co-workers, and leadership.
This is perfect for anyone who lacks confidence or experience conversing and engaging with others. Whether a young adult entering "the real world" or a business professional wanting to grow, these one-on-one sessions are a great opportunity to learn how to effectively communicate with people in every area of your life.
Business Association Presentations
This is an opportunity for the leaders in your small business community to hear the principles and benefits of developing a Relationally Driven approach to customer service. This is perfect for local Chambers of Commerce and other small business associations responsible for helping their membership gain a competitive advantage.