opportunity

SMALL BUSINESS SATURDAY (the season to step up) by Dwayne Castle

SMALL BUSINESS SATURDAY (the season to step up) by Dwayne Castle
"ATTENTION BUSINESS OWNERS- You’ve got this! We, as a community, believe in you and the potential of your small business. We want you to succeed."

IT'S NOT MY JOB (but I'd love to help) by Dwayne Castle

IT'S NOT MY JOB (but I'd love to help) by Dwayne Castle
"Go out of your way for someone... do it joyfully and without expectation of anything in return and you will find a new depth to the joy you have on your job, with your friends, and at home."

The Invisible Wall (we hear you back there) by Dwayne Castle

The Invisible Wall (we hear you back there) by Dwayne Castle

"...we can sometimes fall into a trap called "familiarity". We make the workplace "ours" and forget that it exists for the customer. We talk amongst ourselves as if there is an invisible wall separating our words from the customer's ears and take..."  

Say What? (The Importance of Manners) by Dwayne Castle

Say What? (The Importance of Manners) by Dwayne Castle

I want small-businesses to succeed. In order for that to happen, they need to be able to compete with the major chains, big box stores, and online retailers. It won't happen if customers don't feel good about being in your presence.

Major Retail Closures (an opportunity for small business)

Major Retail Closures (an opportunity for small business)

There will always be people who prefer to shop at a physical location. With so many retail closures, there are many customers looking for a new retail shopping home. The small business that learns to not take their customers for granted, but to engage them as people stand to gain the most.